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IT sector

IT sector


The quality assurance challenge of today’s IT firms with thousands of clients is not ISO, but the successful execution of TQM. This is exactly why we offer our Clients distinctive research services requiring special samples to be taken for quality assurance. These are:

  • Segmentation of the consumer market,
  • Consumer habit research,
  • Analysis of internal and external corporate image,
  • Monitoring consumer satisfaction,
  • Monitoring customer service satisfaction.